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The Key Counseling offers complimentary consultation calls up to 15 minutes. We also offer 50-minute individual, couples, and family sessions at competitive rates in both North Carolina and Ohio.


We accept the following insurance plans: Aetna, Cigna, & Optum- United Healthcare

We offer a sliding scale fee for clients who are out of network which is dependent upon household income.


We can also provide clients with a monthly superbill. This is an itemized list of services you received. You can provide this bill to your insurance company for potential reimbursement of services at the discretion of your insurance provider.


Please reach out to us regarding our supervision rates.

Right to a Good Faith Estimate


A new consumer protection law called “The No Surprises Act” went into effect on January 1, 2022. Important things to know:

  • All clients have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

  • All clients have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

  • All clients can ask their health care provider, and any other provider you choose, for a Good Faith Estimate before scheduling a service.

  • If any client receives a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • It is recommended to keep a copy of your Good Faith Estimate saved. 

For questions or more information about your right to a Good Faith Estimate, visit

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